Responsible entity:

Lorak, s.a. Registered in the General Data Protection Registry and in compliance with the Organic Law on Personal Data Protection No. 15 / 1.1999, of December 13, 1999.

Data collection

a) Data collection when visiting the website

You can visit our website without providing personal data. From each visit to a website, the server stores only a log file containing, for example, the name of the required file, its anonymized IP address, the date and time of the visit, the amount of data transferred and the provider. applicant (access data); likewise, the request is documented. Access data is evaluated solely for the purpose of ensuring the proper functioning of the page, as well as to improve our offer. This is intended to preserve, within the framework of a balance of interests, our legitimate superior interest in a correct presentation of our offer in accordance with Article 6, para. 1, p. 1, letter f of the General Data Protection Regulation (RGPD). All access data will be deleted within a maximum of seven days after completing the visit.

b) Contract data

We collect, process and store the data that you provide us when registering on our website or when purchasing our products. Personal data is collected by filling in the registration mask or the order form, which contain information about the name, address and email, as well as information about the corresponding order and payment information. The introduction of this data and its transfer is a voluntary decision on the part of the client. Only those personal data that are essential for the fulfillment of the contract are collected. The data collected is kept only for the time necessary and allowed in the framework of the contractual agreement and in compliance with current legislation.

Legal basis for data processing

We use and process your personal data only in the context of the fulfillment of the contract, in accordance with Article 6 of the General Data Protection Regulation (RGPD). Likewise, we guarantee that we only request the personal data strictly necessary for the performance of our activity. If personal data is processed to achieve or prepare a contractual relationship, it must have a legitimate interest to do so. Legitimate interest is considered when the party involved is a (possible) client of the responsible party. Therefore, your data for Name Surname, Billing Addresses, Delivery Addresses, Telephone numbers and E-mail addresses, will be included in a file under the responsibility of Lorak, s.a. This information is necessary and essential, both for the development of our business relationship and for the dissemination of information. These will be communicated to the transport agency in charge of shipping the merchandise.

Safety:

Within the framework of data processing on our behalf in accordance with Article 28 of the RGPD, a consolidated provider provides us with the hosting service of the online store and, in this context, of the collected data. This is intended to preserve, within the framework of a balance of interests, our legitimate superior interest in a correct presentation of our offer in accordance with Article 6, para. 1, letter f) of the GDPR. All data collected in the framework of the use of this website, or in the forms provided for this purpose in the online store as described below are processed on the server of the service provider, which attaches great importance to protection of data. This server exclusively operates data centers that document their high security standards through ISO certification. In the area where you enter your data for addresses (delivery or billing), our online store has a secure SSL access, in this way the communication between you and Lorak, s.a. It is done in an encrypted form, so that it is impossible for third parties to access said information.

Cookies policy:

This Website uses cookies, which are small files that are downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user. You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer. The banner is presented on the home page, for example in the footer. This is visible at all times, regardless of the movements made by the user, and includes a link to the Cookies Policy, accessible by clicking on the word "here".

Informative banner on the use of cookies

“We use our own and third-party cookies to analyze user navigation. If you go on surfing, we will consider you accepting its use. You can change the settings or get more information here"  

Your rights:

If you wish, we can inform you in writing of the data that we have stored about you. If you wish to exercise your legal right to information, authorization, deletion or blocking of your data, contact the company's data protection supervisor.

Data protection supervisor:

Empresa / Lorak, s.a.

In the store forms, such as the contact form, they are protected against spam by reCaptchas Legitimate interest in using reCaptchas technology for data processing in the store in order to guarantee the perfect functioning of the website and maintain a high level of security against automated entries.